Privacy Policy
Important Information and Who We Are
This Privacy Policy explains how Petal Popp (“Petal Popp”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit our website, place an order, subscribe to our newsletter, or interact with us in any way.
Petal Popp is committed to protecting your privacy and handling your personal information transparently and securely.
If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us using the details provided at the end of this page.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on this page.
It is important that the personal data we hold about you is accurate and up to date. Please notify us if your personal information changes during your relationship with Petal Popp.
The Data We Collect About You
Personal data refers to any information that can identify an individual. We may collect, use, store, and transfer the following types of personal data:
Identity Data (name, username)
Contact Data (email address, phone number, delivery address)
Financial Data (payment details processed securely via third-party providers)
Transaction Data (order details, purchase history)
Technical Data (IP address, browser type, device information)
Usage Data (how you use our website)
We also collect Aggregated Data such as statistical or demographic data for analytical purposes. This data does not identify you personally.
We do not collect:
Sensitive personal data
Health information
Criminal records
Biometric or genetic data
If you fail to provide required personal data, we may be unable to process your order or provide certain services.
How We Collect Your Personal Data
We collect data through the following methods:
1. Direct Interactions
You may provide personal data when you:
Place an order through our website
Create an account
Subscribe to our newsletter
Request marketing communications
Contact us via email, phone, or forms
Participate in promotions, surveys, or giveaways
Provide feedback or reviews
2. Automated Technologies
As you browse our website, we may automatically collect technical and usage data using:
Cookies
Server logs
Analytics tools
3. Third-Party Sources
We may receive data from:
Analytics providers (e.g., Google Analytics)
Payment gateways
Shipping and delivery partners
How We Use Your Personal Data
We use your personal data to:
Process and deliver your orders
Manage payments and refunds
Communicate with you regarding your orders
Improve our website and customer experience
Send marketing emails (with your consent)
Comply with legal and regulatory requirements
We only process your data where legally permitted and necessary.
Marketing Communications
You will receive marketing communications from Petal Popp only if:
You have opted in, or
You have purchased from us and have not opted out
You can unsubscribe at any time by:
Clicking the “unsubscribe” link in our emails, or
Contacting us directly
We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
In some cases, we may:
Retain data for legal claims
Anonymize data for research or analytics
You may request deletion of your personal data at any time (see Your Legal Rights below).
Your Legal Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to data processing
Withdraw consent at any time
To exercise your rights, please contact us.
Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Petal Popp
📧 Email: info@petalpopp.com
🌐 Website: www.petalpopp.com
